Refund policy
Return & Refund Policy
At My Love Below, due to the consumable nature of our supplement products, all sales are final.
We do not accept returns, exchanges, or refunds on any opened or unopened supplement products for safety, hygiene, and quality assurance reasons.
Exceptions:
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at mylovebelowproducts@gmail.com. with your order number and photos of the issue.
If approved, we may offer:
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A replacement product
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Store credit
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A refund at our discretion for eligible damaged or incorrect orders only
Non-refundable items:
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All supplement products
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Opened or unopened consumable items
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Promotional or final sale items
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Gift cards
Shipping:
Shipping charges are non-refundable unless the issue was caused by our error.
Chargebacks:
Attempting a chargeback for a clearly delivered, correctly fulfilled final-sale product may be disputed with proof of delivery and policy acceptance at checkout.
Contact Us:
For customer support, mylovebelowproducts@gmail.com
By purchasing from our store, you acknowledge and agree to this Return & Refund Policy.